MA 113 - Therapeutic Communication and Administrative Procedures

This course provides an overview of the medical assisting profession. Topics discussed in this course will include: competency-based education, the healthcare team, professional behavior, therapeutic communication, medicine law and ethics, technology and written communication, telephone techniques, patient appointment scheduling, patient processing, understanding the health record career development and life skills.
Prerequisite(s): BIO 160 and CIS 115
Corequisite(s): MA 110
3 credits = 1 lecture, 2 laboratory