OA 285 - Medical Office Procedures

This course will introduce students to the duties of the medical office worker in maintaining an appointment schedule, meeting the patient, receiving and placing telephone calls, managing records, preparing medical histories, billing the patient, managing the office, preparing for medical society meetings, typing professional reports, making travel arrangements and keeping financial records. Presentation of legal ethical concepts of medicine as they relate to the medical office worker, including the licensing of doctors, public relations professional liability prevention, the doctor in court, principles for release of information, the right to die and abortion are also studied. A study of medical specialties is also included, along with a presentation of techniques for obtaining employment and achieving advancement. The use of medical office simulations enhances learning opportunities. Offered fall semester only.
Prerequisite(s): OA 135 and OA 115 and OA 280A
4 credits = 4 lecture