OA 135 - Office Principles and Practices

This class serves as an introduction to office employment, featuring the administrative assistant in the automated office as both a public relations specialist and a professional in the office environment. Topics to be covered include the office environment, professional skills, office careers, prioritizing work tools, telephone techniques, preparing effective business messages, processing mail, dictation techniques, photocopy usage, punctuation and grammar usage. The course also features a study of realistic case problems and projects. Guest speakers and field trips may further enhance learning opportunities.
Prerequisite(s): None
Corequisite(s): OA 110
4 credits = 4 lecture